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On 16th Feb, 2019, Mr. Taimoor Shah, a guest speaker from Shifa International Hospital delivered a lecture on “Patient Safety and Quality”. Program was hosted by Mrs. Nuzhat Noreen ( Nursing Manager).The lecture focused on understanding the paradigm of quality and what steps can be taken to improve clinical outcome and meet patient’s expectations. It was attended by staff nurses, medical officers and management. After the 45 min lecture there was a Q & A session. At the end of the program, Chief Operating Officer of Bilal Hospital, Col. Qazi Imtiazuddin ® presented a shield to the esteemed guest speaker.